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FAQ

Your details are going to be used exclusively to book the services requested. When you click the book button, you will receive by mail a PDF format bond. 
You need to show this document pinted or digital, in the place you are taking the activity as proof of the booking confirmation.

Sure! Ypur details are saved in a digital file where you can  exercise your right to consult your data, modify and/or delate them, by emailing to culturtravel@culturtravel.es or by postal mail to: Cultural Travel-Yolazul S.L. - Avda. Constitucion nº 41, 18014, Granada - Spain.

It is absolutely sure. Cultural Travel uses the technology to ensure all the transactions made in our web are 100% safe. 
SA: Room Only AD: Breakfast included MP: Half board PC: Full board

You can pay by bank transfer to the bank account noted in the invoice, by credit card requesting our formal form or by online payment.
Yes it is always necessary, specially for the Alhambra tours.
You should contact us as soon as possible in our booking center, phone number +34 958 12 14 72
You should contact to the emergency phone numbers that appears in your bond.
The client that cancels the booking once it is confirmed, will not have any cancelation cost if he cancels the booking before 6 days from the departure date. After that date, the clinet will be bound to pay the following way:  
  • 6 days before the departure day: the clientwill be bound to pay the 100% of the amount for those activities relative to the Monumental complex of the Alhambra and Generalife.
  • 3 days before the departure day: the client will be bound to pay the 100% of the amount for all the activities

For those activities that are relative to the Monumental complex of the Alhambra and Generalife, we will deny any changes made with less that 4 days to the departure date.

For the rest of activities, we will accept modifications from up to 3 days before the departure day.

The modifications can be cause price changes.

After the last 3 days, every modifications or cancelations will have the 100% of coast.